Ticketing Policy

Tickets are purchased primarily online and --- during the season --- through our box offices.  Our Wellfleet box office, 508-349-2929, is located on Route 6 next to PJ's Restaurant.  Our Truro box office, 508-487-5400, is located at our summer venue, Highlands Center at Cape Cod National Seashore, 29 Old Dewline Rd in North Truro, MA.
Our Box Offices are open seasonally, we suggest calling before traveling to verify operating hours. We suggest purchasing your tickets online.  Many of our concerts sell out in advance.  On performance days, the Box Office at the Tent in Truro remains open until thirty minutes after curtain.  The Box Office may be closed or have shortened hours after the summer and on certain holidays.  
You may purchase tickets:
Tickets must be paid in full at time of purchase and payment will be immediately deposited and processed upon receipt. Visa, Mastercard, personal checks or money orders are welcome. There is an 8% convenience fee for orders placed online.  Orders by phone or at the Box Office are also subject to a handling fee of $3.50 (except for Payomet Pals).  There will be a $25 service fee for all checks returned for insufficient funds.
Will call tickets will be held at the box office until day of show. Photo ID may be required.
No Refunds or Exchanges
All ticket sales are final. There are no refunds, credits or exchanges unless a performance is canceled by Payomet Performing Arts Center.  In case of inclement weather, should the performance occur, there are no refunds. Should a performance be postponed your ticket will be valid for the new performance date.  Should a performance be canceled, refunds will be made at point of sale.
House Rules
The house generally opens 30-45 minutes prior to a performance.  At major shows, many patrons come early.  For most shows at the tent VIP seating and Preferred seating are reserved (see the seating chart online).  General Admission seats are open seating by section. You are guaranteed a seat in the section that you purchased your ticket only.  Come early and bring a picnic.  Beer and wine are available for sale at most of our concerts and special events. You may not bring your own alcoholic beverages onto the site, per Massachusetts law.
For the Family shows, a child 24 months and younger may be admitted without a ticket; so long as the child occupies the same seat as a ticket holder. For all other performances, persons without tickets will not be allowed to enter the theatres at Payomet.
Discounts may not be used in any combination or retroactively. Discounts must be requested at the time of purchase. Full-price tickets may not be exchanged later for discounted tickets nor may a refund be given for the difference between the full price and the discounted price of the ticket.

We do not share your name or personal information with anyone.